Broadcast Playout Engineer
Preferably Engineering Graduate or Diploma in a relevant field. The candidate should have at least 5-7 years of relevant experience Operating Playout Systems or Working with companies offering Broadcast Playout etc
Interested candidates may send their CV to hr@lamhas.com
Location: Mumbai
Experience: 5-7 Years
Opening: 2 Nos.
Compensation: As per experience and industry standards
JD Summary: The selected person will be responsible for providing direct support to Broadcast customers and the internal sales team. He should have hands-on experience on Playout Operations, Broadcast Technologies, IP Networking, Video Streaming, Encoding, Servers, etc.
Key Responsibilities:
- The person will carry out Broadcast transmission functions including the operation of playout systems, and ingesting.
- The person will be responsible for schedule verification, service monitoring and detection and resolution of service incidents.
- Quickly Respond to technical errors from the various systems to restore signals.
- Quality Control broadcast automation playout, anticipating and correcting errors.
- Scheduling play by play events in traffic and automation systems.
- Interface with third party providers regarding service provision
- Accurately ticket all on-air incidents using established procedures.
- Stay alert and engaged, delivering a premium customer experience.
- Assist in testing new software and hardware, and help with development of documentation ensuring all processes and procedures are detailed to integrate any new systems, components, or broadcast requirements.
- Take initiative and suggest improvements to operational processes.
- Demonstrated abilities to monitor quality of outgoing signals and adjust equipment as necessary.
- A person should be able to install/configure/troubleshoot and support customer systems in complex Broadcast IT setups.
- Work independently on customer systems with guidance from superiors, must be capable to quickly analyse reported issue and act promptly for quick resolution or escalate to superiors.
- Troubleshooting and Technical Support -Receive support calls from customers, capture complete information about the issue and work to resolve or escalate the issue / complain.
- Must clearly communicate about the issue with customer and senior team members, regularly update complete details and developments of the case.
Qualification & Experience:
- Experience in coordinating live and recorded broadcasts, including scheduling, monitoring, troubleshooting, and ensuring the smooth operation of all broadcast systems.
- Knowledge about Broadcast Systems, Networking, IT Servers, Storages & Troubleshooting is required.
- Individuals with a minimum of 5-7 years of relevant experience in the broadcast industry, with a focus on operating Playout systems and equipment.
- Proficiency in the installation, configuration, and maintenance of broadcast IT systems and equipment is a must.
- Strong troubleshooting skills to quickly identify and resolve technical issues, ensuring seamless broadcasting.
- Candidates with hands-on experience with Playout System, Video Editing systems, and Graphics systems and who have a clear understanding of Television Workflow, Transmission chain, and PCR-Studio workflow.
- Familiarity with Ingest & Feed room / Contribution links and related operations/technology.
- Must have a good understanding about Ad Insertions, SCTE Markers etc.
- Excellent documentation skills, including the ability to create system diagrams and standard operating procedures.
- Basic understanding of Transmission Compression chain (Encoders / Decoders) & Video Streaming services.
- Should have good understanding of Cloud based Work Flows, CDN etc.
- Should have good communication skill.
- Available to cover shifts supporting a 24/7/365 operation.