Broadcast Playout Engineer

Preferably Engineering Graduate or Diploma in a relevant field. The candidate should have at least 5-7 years of relevant experience Operating Playout Systems or Working with companies offering Broadcast Playout etc

Interested candidates may send their CV to hr@lamhas.com

Location: Mumbai
Experience: 5-7 Years
Opening: 2 Nos.
Compensation: As per experience and industry standards

JD Summary: The selected person will be responsible for providing direct support to Broadcast customers and the internal sales team. He should have hands-on experience on Playout Operations, Broadcast Technologies, IP Networking, Video Streaming, Encoding, Servers, etc.

Key Responsibilities:

  • The person will carry out Broadcast transmission functions including the operation of playout systems, and ingesting.
  • The person will be responsible for schedule verification, service monitoring and detection and resolution of service incidents.
  • Quickly Respond to technical errors from the various systems to restore signals.
  • Quality Control broadcast automation playout, anticipating and correcting errors.
  • Scheduling play by play events in traffic and automation systems.
  • Interface with third party providers regarding service provision
  • Accurately ticket all on-air incidents using established procedures.
  • Stay alert and engaged, delivering a premium customer experience.
  • Assist in testing new software and hardware, and help with development of documentation ensuring all processes and procedures are detailed to integrate any new systems, components, or broadcast requirements.
  • Take initiative and suggest improvements to operational processes.
  • Demonstrated abilities to monitor quality of outgoing signals and adjust equipment as necessary.
  • A person should be able to install/configure/troubleshoot and support customer systems in complex Broadcast IT setups.
  • Work independently on customer systems with guidance from superiors, must be capable to quickly analyse reported issue and act promptly for quick resolution or escalate to superiors.
  • Troubleshooting and Technical Support -Receive support calls from customers, capture complete information about the issue and work to resolve or escalate the issue / complain.
  • Must clearly communicate about the issue with customer and senior team members, regularly update complete details and developments of the case.

Qualification & Experience:

  • Experience in coordinating live and recorded broadcasts, including scheduling, monitoring, troubleshooting, and ensuring the smooth operation of all broadcast systems.
  • Knowledge about Broadcast Systems, Networking, IT Servers, Storages & Troubleshooting is required.
  • Individuals with a minimum of 5-7 years of relevant experience in the broadcast industry, with a focus on operating Playout systems and equipment.
  • Proficiency in the installation, configuration, and maintenance of broadcast IT systems and equipment is a must.
  • Strong troubleshooting skills to quickly identify and resolve technical issues, ensuring seamless broadcasting.
  • Candidates with hands-on experience with Playout System, Video Editing systems, and Graphics systems and who have a clear understanding of Television Workflow, Transmission chain, and PCR-Studio workflow.
  • Familiarity with Ingest & Feed room / Contribution links and related operations/technology.
  • Must have a good understanding about Ad Insertions, SCTE Markers etc.
  • Excellent documentation skills, including the ability to create system diagrams and standard operating procedures.
  • Basic understanding of Transmission Compression chain (Encoders / Decoders) & Video Streaming services.
  • Should have good understanding of Cloud based Work Flows, CDN etc.
  • Should have good communication skill.
  • Available to cover shifts supporting a 24/7/365 operation.