User hereinafter referred to as (“you”) and Lamhas Satellite Service Limited hereinafter referred to as (“LAMHAS”). Lamhas is owner and operator of www.lamhas.com (“the website”),
We respect your private information hence we want you to fully understand and become aware about our information collection process. This policy and all its clauses are applicable to LAMHAS.COM which offers Various types of Broadcast, Media, Satellite & IT related services completely owned and operated by Lamhas Satellite Service Limited. Please read the following clauses to understand about our information gathering and dissemination practices. It is understood that by using our website you consent to the data gathering practices used anywhere in the website.
- Collection of personal details and other information
When you use our website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
“personal information” is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number, you contact list, access to your location, storage, internet network details, access to your microphone, camera, sms etc.
We will collect information such as your name, postal code, telephone email address and other personal information. You also may provide us with your, mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your offer, profile, wants, or feedback, and any comments or discussions you post in any blog, chat room, or another correspondence site on the website, or any comments you provide during dispute resolution with other users of the website.
If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau (to the extent permitted by law), or information to verify any identification details you provide during registration
In general, you can browse the website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the website. We may automatically track certain information about you based on your behaviour on our website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the url that you just came from (whether this url is on our website or not), which url you next go to (whether this url is on our website or not), your computer browser information, and your IP address. We use data collection devices such as “cookies” on certain pages of the website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders. if you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such information into a file specific to you. we collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) From you when you set up a free account with us. While you can browse some sections of our website without being a registered member, certain activities (such as placing an order to avail any service or services) may not require registration. We do use your contact information to send you offers based on your previous orders and your interests.
At the time of using the LAMHAS service you will share certain personal information with LAMHAS, LAMHAS respects your personal information. Such personal information may include your personal identifiable information such as your name, address, mobile number, your e-mail ids, your age, ip address, payment details and any other personal information, which you may share in connection with the services.
In case you participate in any other schemes, facilities, services provided by the LAMHAS service, you would be required to provide additional information. Such information will also remain in LAMHAS’s database and will be considered as your personal information and will be treated as confidential.
- Collection of personal information from social networking sites
You may log into our website through your social networking sites such as facebook, google account. If you do so, you must enter the email address and password that you use for social networking sites. We will ask that you grant us permission to access and collect your social networking sites such as facebook, google basic information (this includes your name, profile picture, gender, networks, user ids, list of friends, date of birth, email address, and any other information you have set to public on your facebook account). If you allow us to have access to this information, then we will have access to this information even if you have chosen not to make that information public.
We store the information that we receive from social networking sites such as facebook, google with other information that we collect from you or receive about you.
- Use of demographic / profile data / your information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. we identify and use your ip address to help diagnose problems with our server, and to administer our website. Your ip address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our website, providing you with content that we think you might be interested in and to display content according to your preferences.
We may obtain your device id, which is sent to LAMHAS’s servers and used in fraud prevention efforts.
Cookies. We and our third party service providers collect information from you by using cookies. A cookie is a small file stored on user’s computer hard drive containing information about the user. The cookie helps us analyze web traffic or informs you about your use of a particular website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the website, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser.
Disabling cookies. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of the website because it may not function properly if the ability to accept cookies is disabled.
- Sharing of personal information
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
- How personal information is used
We collect your personal information and aggregate information about the use of our website and services to better understand your needs and to provide you with a better website experience. Specifically, we may use your personal information for any of the following reasons:
To provide our services to you, including registering you for our services, verifying your identity and authority to use our services, and to otherwise enable you to use our website/mobile app and our services;
For customer support and to respond to your inquiries;
For internal record-keeping purposes
To process billing and payment, including sharing with third party payment gateways in connection with website/mobile app and/or LAMHAS’s products and services;
To improve and maintain our website/ mobile app and our services (for example, we track information entered through the “search” function; this helps us determine which areas of our website /mobile app users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable);
To periodically send promotional emails to the email address you provide regarding new products from LAMHAS service, special offers from LAMHAS service or other information about LAMHAS service that we think you may find interesting;
To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested;
For LAMHAS’s market research purposes, including, but not limited to, the customization of the website according to your interests;
We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes;
We also may compare personal information collected through the website and services to verify its accuracy with personal information collected from third parties; and
We may combine aggregate data with the personal information we collect about you.
- Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
- Security precautions
Our website/mobile app has adequate and reasonably good security measures in place to protect the loss, misuse, and alteration of you’re your information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
LAMHAS needs to caution you that the LAMHAS server could be vulnerable to hacking, virus attacks and your personal data may be at risk. LAMHAS takes all the necessary and reasonable caution to protect the LAMHAS server and data.
No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. LAMHAS is not responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your account via unauthorized password activity.
- Updating, deleting and correcting your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. if you want to remove your contact information from all LAMHAS lists then you may contact us with request.
- Advertisements on LAMHAS
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
On the LAMHAS app and/or the website, LAMHAS might post advertisements provided by advertisers. These advertisers might set mobile device id on their apps. LAMHAS is not responsible for any of these advertisers. You on your entire risk and volition are advised to deal with the advertisers if you intend to. By allowing such advertisements LAMHAS does not recommend or market or warranty the advertisers, quality, commitment, deliverables, and genuineness and advertisers commitment to protect your personal information.
LAMHAS endeavours to protect your personal information. LAMHAS may share your personal information with its sponsors, service providers and its business partners. Personal information could be shared so that you may receive newsletters, offers, information about new products, services, launches, facilities, schemes and other information, if applicable. The information collected from you and other users may be analyzed in different manners. LAMHAS may also share such analysis with its service providers and its business partners.
- Warrant & representation
- You hereby represent and warrant to LAMHAS that personal information
- Will not be false, inaccurate, incomplete or misleading;
- Will not be fraudulent or involve the sale of counterfeit or stolen items;
- Will not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary right or rights of publicity or privacy;
- Will not violate any law, statute, ordinance, or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
- Will not be defamatory, libellous, unlawfully threatening, or unlawfully harassing;
- Will not be obscene or contain child pornography or be harmful to minors;
- Will not contain any viruses, trojan horses, worms, time bombs, cancel bots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; and
- Will not create liability for LAMHAS or cause LAMHAS to lose (in whole or in part) the services of its isps or other partners or suppliers.
- Pre-approved sharing of personal information
In case LAMHAS is required to disclose your personal information in order to assist the government authority or in adherence to the court or to protect the interest of the LAMHAS service and/or any particular user(s), LAMHAS will disclose it without obtaining prior permission from you.
This document was last updated on date July14,2022.